Introduction:
This article explains how to resolve the issue where Microsoft Outlook for a small amount of users is replacing the £ with a ? on sent emails.
Prerequisites:
Before we begin you will need;
- Your device
Technical Level:
Low
Microsoft Outlook currently has a bug that is replacing the £ sign with a ? on sent emails, this is currently affecting a small amount of users, until Microsoft roll out a fix that consistently resolves this here is a quick ‘fix’ to resolve the issue.
Open Microsoft Outlook
- Click on File,
- Options,
- Advanced
Now scroll down to the International Options section:
If your Outlook is set to ‘Western European’ you need to change both these options back to Unicode (UTF-8)
This should now resolve the issue with Microsoft Outlook replacing £ with a ? in sent emails.
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